Privacy policy

Wolbeestjes, located at Herzenbroekenweg 24, 5642 NN Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.wolbeestjes.com
Celine van de Moesdijk is the Data Protection Officer of Wolbeestjes. He/she can be reached via info@wolbeestjes.com

 

Personal data that we process
Wolbeestjes processes your personal data because you use our services and/or because you provide this data to us yourself.

 

Below you will find an overview of the personal data that we process:
- First and last name
- Gender
- Address details
- Phone number
- Email address
- Location data
- Data about your activities on our website
- Internet browser and device type
- Bank account number

 

Personal data that we process
Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@wolbeestjes.com, then we will delete this information.

 

For what purpose and on what basis do we process personal data
Wolbeestjes processes your personal data for the following purposes:
- To process your payment
- To send our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to be able to perform our services
- To inform you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you

Wolbeestjes also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

How long we store personal data
Wolbeestjes does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the statutory retention period.

 

Sharing personal data with third parties
Wolbeestjes shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Wolbeestjes remains responsible for these processes. In addition, Wolbeestjes provides your personal data to other third parties. We only do this with your express permission.

Category

  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data

Categories of Recipients

  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

 

Sharing personal data with third parties
Wolbeestjes only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

 

Cookies, or similar techniques, that we use
Wolbeestjes only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

 

Cookies, or similar techniques, that we use
Wolbeestjes uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Wolbeestjes uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.
During your first visit to our website, we already informed you about these cookies and asked your permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
For an explanation, see:

https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

 

Cookies, or similar techniques, that we use
We place Google Analytics - but we have configured this so that IP addresses are anonymized and we have disabled that Google may use the data for other services. So no traceable data is processed.
Furthermore, we only place a functional cookie to be able to check whether you are the owner of the website, this does not affect the privacy of your customers.

 

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Wolbeestjes and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@wolbeestjes.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Wolbeestjes would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons 

How we protect personal data
Wolbeestjes takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact us via info@wolbeestjes.com